Right of Withdrawel
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)
Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day.
- on which you, or a third party named by you who is not the carrier, took possession of the goods, provided you ordered one or more goods as part of a single order and they were delivered together;
- on which you, or a third party named by you who is not the carrier, took possession of the last good, provided you ordered several goods as part of a single order and they were delivered separately;
To exercise your right of withdrawal, you must inform us (Novasu GmbH, Savignyplatz 6, 10623 Berlin, Phone: +49 30 3180815-1, Fax: +49 30 3180815-2, Email: info@espadrilles.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax, or email). You may use the attached model withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, including the costs of delivery (except for the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive notice of your withdrawal from this contract.For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees as a result of this repayment.
We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever occurs earlier.
You must return or hand over the goods to us without undue delay and in any case no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods if this loss in value results from handling the goods in a way that is not necessary to check their condition, properties, and functioning.
Exclusion or Early Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is essential, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, which can be delivered no earlier than 30 days after the conclusion of the contract, and whose current value depends on market fluctuations beyond the control of the trader;
- for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
- for the supply of goods which, after delivery, have been inseparably mixed with other goods due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
- To
Novasu GmbH Savignyplatz 6, 10623 Berlin, Fax: +49 30 31808152, Email: info@espadrilles.de
- I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following service ()
- Ordered on () / received on ()
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is submitted on paper)
- Date
(*) Delete as appropriate.